Last minute gift? Say Happy Father's Day with an e-gift card.

FREE shipping on deliveries within Canada $79 & up. Details

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Shipping & Gift Guarantee

For updates and information on Covid-19,please click here

If you'd like us to hold your order for a future delivery date, add a Delivery Date Request at checkout specifying approximately when you'd like your order to arrive.

Purdys Gift Guarantee

We guarantee the quality of our products and take great care to ensure your gifts arrive in perfect condition (as if you'd delivered them yourself).

If your order is incorrect or damaged in any way, please call 1.888.478.7397 ext 4 or email sales@purdys.com within 15 days of delivery and we will promptly send a replacement. We do not accept returns.

Curbside Pick Up

Curbside Pick Up is now available at our Factory Shop in Vancouver. Learn more here.

Easter Shipping Deadlines

Our Easter order deadlines have now passed. We're currently experiencing a high volume of orders with limited staffing. We are trying our best but please note that your order may not make it in time for Easter. We’d still love to pack your chocolates for you.

Please expect delays in our Call Center and email responses from our Customer Service Representatives. We're working hard to best serve you and your support means a lot.

 StandardExpressPriority
CanadaBritish Columbia & Ontario
Apr 3

Apr 3

Apr 3
Other provinces (major urban centres)
Other provinces (non-major urban centres)Apr 1Apr 1Apr 1
Northern & remote areasMar 29Mar 29Mar 29
United StatesAll locationsApr 1 Apr 1Apr 1 (Latest 2pm)


Team Appreciation Gifts Deadlines
 StandardExpressPriority
CanadaBritish Columbia & Ontario
Apr 15

Apr 16

Apr 19
Other provinces (major urban centres)
Other provinces (non-major urban centres)Apr 13Apr 14Apr 16
Northern & remote areasApr 1Apr 12Apr 12
United StatesAll locationsApr 13Apr 14Apr 14 (Latest 2pm)


Mother's Day Shipping Deadlines
 StandardExpressPriority
CanadaBritish Columbia & Ontario
May 4

May 5

May 6
Other provinces (major urban centres)
Other provinces (non-major urban centres)Apr 30May 3May 5
Northern & remote areasApr 21Apr 29Apr 29
United StatesAll locationsApr 23May 4May 5 (Latest 2pm)


Shipping within Canada

Shipping is calculated per delivery (shipment to a single address). For orders with multiple deliveries, shipping is calculated for each delivery depending on the destination. Applicable taxes are applied at checkout. Taxes are calculated according to the destination (i.e. the province or territory where you are sending your gifts).

Canada Shipping Rates

MethodProduct TotalRateExpected Delivery
StandardUp to $79$102 business days (Vancouver GVRD, Toronto GTA)
2-4 business days (BC, AB, ON, QC)
5-10 business days (rest of Canada)
$79 and upFREE
ExpressAny amount$172-4 business days
PriorityUp to $500$221-3 business days
$500 and upCalculated at checkout
Above rates exclude Nunavut; shipping rates to Nunavut start at $15 and will be calculated during checkout based on our cost.
Deliveries to remote or rural areas may take longer to arrive.

FREE Shipping on Deliveries $79 and Up Merchandise total must be $79 or more per individual address, after discounts and before taxes.
For multi-ship, shipping will be calculated based on each individual mailing address.

Offer limited to online and phone orders through 1.888.478.7397 ext 4 shipped Standard within Canada. Purchase amounts under $79 sent via Standard within Canada are $10.


Lots of gifts to send?

Simply send us your list and we’ll get your order ready and ship your gifts to each recipient. Call 1.888.478.7397 ext 4 (toll-free) or email sales@purdys.com for assistance.

Shipping to the USA

Please note that the FDA requires that all orders shipped to the USA must include a recipient's first and last name, even if shipping to a business.

Orders sent to the USA are shipped by Fedex Standard. We cannot ship to PO boxes, or APO/FPO addresses. Shipping is calculated per delivery (shipment to a single address). For orders with multiple deliveries, shipping is calculated for each delivery depending on the destination.

USA Shipping Rates

MethodRateDelivery
Standard$145-10 business days
International Shipping

International orders are shipped by air mail. Shipping rates vary by destination. For costs and information on destinations that we ship to, please contact us at 1.888.478.7397 ext 4.

Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

Purdys Chocolatier is unable to provide estimates for customs fees. Check with your local customs office for more information.

International Shipping Rates

MethodRateDelivery
Air MailCalculated at checkout1-3 weeks for most shipments

Order Cancellation & Changes

We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1.888.478.7397 ext 4 and quote your order number.

Order Tracking

When your order is shipped, we’ll send you a tracking email.